Job Description

At Togyushi, culinary excellence meets a vibrant and supportive work environment. Specializing in high-end Japanese Wagyu Kappo, Togyushi takes pride in serving dishes crafted from locally-sourced ingredients and premium Japanese wagyu. Our restaurant seamlessly blends traditional cooking methods with a modern approach, offering a unique and intimate dining experience.

We foster a collaborative and inclusive work culture where every team member is valued. Our staff enjoy a supportive environment, opportunities for growth, and the chance to work with a passionate and dedicated team.

If you are passionate about food, hospitality, and the artistry of omakase, we would love to hear from you. Please send your resume and a brief cover letter to recruiting@nynishiki.com.

Role Overview
As the Captain at Togyushi, you play a key leadership role in the dining room, ensuring seamless service and an exceptional guest experience. Acting as the link between management, staff, and guests, the Captain is responsible for overseeing a section of the restaurant, guiding servers, and upholding the restaurant’s service standards.
Key Responsibilities

• Guest Experience & Service

  • Greet and engage guests warmly, ensuring a welcoming and professional atmosphere.

  • Anticipate guest needs, handle special requests, and resolve complaints promptly and graciously.

  • Guide guests through the menu, making recommendations and upselling food, wine, and beverage pairings.

• Team Leadership

  • Supervise and coordinate the activities of assigned servers, bussers, and runners.

  • Ensure smooth communication between the kitchen and service team.

  • Train and mentor staff on service techniques, menu knowledge, and restaurant standards.

• Operational Excellence

  • Monitor table settings, presentation, and pace of service to ensure consistency.

  • Oversee mise en place, ensuring readiness of the dining room before service.

  • Support floor managers in maintaining high standards of cleanliness, organization, and safety.

• Sales & Revenue

  • Promote daily specials, seasonal dishes, and wine/cocktail pairings to maximize revenue.

  • Monitor check accuracy and ensure smooth payment handling.

Qualifications

• Previous experience in fine dining or luxury hospitality (minimum 2–3 years preferred).

• Strong food, wine, and beverage knowledge (sommelier or WSET certification a plus).

• Excellent leadership, communication, and conflict-resolution skills.

• Professional appearance and demeanor with a guest-first mindset.

• Ability to multitask and perform under pressure in a fast-paced environment.

Job Tags

Full time, Seasonal work,

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