Job Description

Are you passionate about ensuring software works flawlessly and eager to shape business-critical solutions? Spectrum is seeking a QA Analyst to join our Business Support Systems testing team. In this role, you will drive quality assurance by developing and executing formal test plans, collaborate across multiple projects, and act as a subject matter expert for key systems. If you thrive on attention to detail and enjoy being an integral part of a talented team, Spectrum offers the perfect environment to advance your career and make a meaningful impact.

How You’ll Make an Impact

• Define and track quality assurance metrics such as defects, defect counts, test results and test status
• Collect and analyze data for software process evaluation and improvements and integrates them into business processes to address the business needs
• Document all problems and assist in their resolution
• Deliver quality process training to technical staff and act as an internal quality consultant to advise or influence business or technical partners
• Perform quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed

Working Conditions

• Office environment

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent work experience

Experience

• 3+ years of system development, business/systems analysis, testing, and/or business experience

Skills

• Ability to read, write, speak and understand English
• Understanding of quality assurance process, tools and methodologies, and database schemas and querying tools
• Experience using HP Test Suite or other testing tools

• Demonstrated understanding of software development life cycle (SDLC)

• Exposure to test automation tools
• Self-starter, self-motivated, driven individual
• Analytical and problem-solving skills with a keen attention to detail
• Display professional, positive, and approachable demeanor and discretion
• Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
• Demonstrated organizational skills with ability to focus on deadlines and deliverables
• Ability to analyze and assist in resolving defects
• Ability to work well with shifting priorities with a cross-functional team of internal and external resources located onshore and offshore
• Proficient in Microsoft Office applications (Word, Excel, Outlook)

Preferred Qualifications

Education

• Testing Certification ISTQB Foundation Level preferred

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IQA310 2025-56816 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Tags

Full time, Work experience placement, Work at office, Local area, Shift work,

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