Job Description

** This position is an in office role Monday - Friday during business hours **

Homecare is the future of healthcare! Aveanna Healthcare has grown tremendously during the past year, and through a series of exciting acquisitions we’ve expanded the scope of our business into home health and hospice.

The Office Coordinator plays a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.

Essential Job Functions:

• Oversees scheduling and coordination.
• Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers
• Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards
• Support ongoing operational missions such as branch performance, retention and business growth
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPPA and Data Privacy Practices

Requirements:

• Proficient with Microsoft Suite
• Customer service experience
• Excellent written and verbal communication skills

Preferred:

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience

HHH

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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